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June 2002 Newsletter



Ethics Training

Have you taken your required Ethics training? If you were a member before January 1, 2001, the following applies to you:

Quadrennial REALTOR® ethics training
Effective January 1, 2001 through December 31, 2004, and for successive four (4) year periods thereafter, REALTORS® are required to complete quadrennial ethics training of not less than two (2) hours and thirty (30) minutes of instructional time. REALTORS® completing such training during any four (4) year cycle shall not be required to complete additional ethics training in respect of this requirement as a requirement of membership in any other Board or Association. A REALTOR® completing the new member Code of Ethics orientation during any four (4) year cycle shall not be required to complete additional ethics training in respect of this requirement until a new four (4) year cycle commences.

Failure to complete the required periodic ethics training shall be considered a violation of a membership duty for which REALTOR® membership shall be suspended until such time as the required training is completed.

Every Board and Association is required to provide access to necessary ethics training programs either locally, in conjunction with other Boards and Associations, or through other methods (including, but not limited to, home study, correspondence courses, or Internet-based instruction). Any training offered pursuant to this requirement must meet the learning objectives and minimum criteria established by the NATIONAL ASSOCIATION OF REALTORS® from time to time. (Adopted 11/99)

If you became a member after January 1, 2001, the following applies to you:

New member orientation program
Effective January 1, 2001 applicants for REALTOR® membership shall complete an orientation program on the Code of Ethics of not less than two (2) hours and thirty (30) minutes of instructional time. This requirement can be satisfied through instruction provided by the local Board or by another Board and can include classroom instruction, home study, correspondence study, or Internet-based instruction. Any orientation program must meet the learning objectives and minimum criteria established by the NATIONAL ASSOCIATION OF REALTORS® from time to time. REALTORS® who having completed such orientation shall not be required to complete further Code of Ethics orientation upon application for membership in another Board provided that REALTOR® membership has been continuous or that any break in membership is for one (1) year or less. (Adopted 11/99)

You can take the required courses on-line at realtor.org – just follow the links to "Online REALTOR® Ethics Training."


A Message from Your President: June 2002

Cooperation
by Joel Pautsch

Do you believe in cooperation? Can more be achieved by working together? Well, I'm sure that everyone would probably always answer a resounding YES, but do we really live it or are there barriers that can block effect cooperation?

Cooperation has been, is and will always be a large part of the foundation of how we work in the real estate business. Therefore we must pay attention to actions that can affect good cooperation among agents.

One key element is cooperation is the level of trust that exists between agents. Trust stems from past experience with an agent and sometimes from the reputation that agent has. I've always found that when I work with someone I know and trust, the transaction always seems to go so much smoother. I've also seen what can happen when I'm working with someone I don't trust and the problems that can lead to. There are not enough addendums in the world to cover the potential problems you can face when you can't have some element of trust as part of the deal.

What builds trust? Well, the following things come to mind:

  1. How good is your word? When you make a promise, do you stick to it? I'm not saying that we all have to be perfect or that we can't sometimes fail, but is there enough evidence in how you work that your word can be trusted?

  2. How good are your ethics? Do you adhere to the REALTOR® Code of Ethics? Do you even know where you could find them to read them? What do others think about the way you do business? If you are not practicing good ethics in how you work with buyers and sellers, agents and the public at large you risk harming your own business and tarnish the image of all REALTORS®!

  3. Are you technically right but morally wrong? I learned a few years back that I could be legally right but still be wrong. Unfortunately, I didn't handle a situation with a seller very well in how I advised him to handle a contract issue. Although we were "right" the position we took harmed my reputation and it took me a while to earn trust back with that agent and the agents in her office. That was a powerful lesson to me in the value of a good reputation!

  4. What are your goals in a transaction? Is it purely the money or do you take seriously your fiduciary role for the buyer and seller? If your goal is just the money, look out! Those who take good care of their buyers and sellers will testify that their business grows from referrals while those who just work the transaction have to constantly find new business since they probably have few repeat clients or referrals. So, in summary, keep in mind that how you do the real estate business is probably more important than how much you sell or make and that the two are not mutually exclusive but rather will allow you to grow your business and improve the image of REALTORS® in the industry and to the public. I look forward to my next sale with you!

Important Note: Don't forget to check your e-mail! The AACAR e-mail list has been updated and has already been used to send out information to you. It's a great way to stay informed and ask questions! In the event that you haven't received any e-mails from us yet, send me a note at joel@pautsch. com and I'll be sure to have you added to the list.


New Members

Compiled by Carole Davis, Membership Secretary
(April 16, 2002 - May 14, 2002)

Affiliate Members
Jeff Parks, Environmental Testing Labs, Inc., Annapolis
Kirk Hudsell, Residential Element Home Insurance, Millersville
James (Jace) Stirling, Wells Fargo Home Mortgage
Thomas A. Spiegel, Thomas A. Spiegel, Annapolis

REALTOR® Members
Lucille Powell, Century 21 Associated Real Estate, Randallstown
Hans-Thomas Gibbs, W.F. Chesley Real Estate, Crofton
Patrick McNamara, W.F. Chesley Real Estate, Crofton
Noni Rondeau, Champion Realty, Severna Park
Kent Whittaker, Champion Realty, Severna Park
Paul Fetherstone, Champion Realty, Pasadena
Denise Richards, Champion Realty, Pasadena
John C. Degenhard, Champion Realty, Annapolis
Melissa M. Held, Champion Realty, Annapolis
David Oshman, Champion Realty, Annapolis
Michael A. Simi, Champion Realty, Annapolis
Sharon T. Kurland, Champion Realty, Glen Burnie
Cindy M. Giddings, Champion Realty, College Pkwy, Annapolis
Dawn Shacochis, Champion Realty, College Pkwy, Annapolis
James P. Lowe, Glenco Realty & Investment, Annapolis
C. Dwayne Hoyt, Homebuyer Solutions, Inc., Annapolis
Eddie McDonald, Long & Foster, Baltimore
Patricia Starr, Long & Foster, Baltimore
Mary E. Lear, Long & Foster, Crofton
Frederick Carmen, Long & Foster, Laurel
Mark T. Warren, Long & Foster, Severna Park
Barbara I. Johnson, Long & Foster, Baltimore
Deborah Griffin, Long & Foster, Pasadena
Michele A. Petro, Long & Foster, West River
Steven Walter, Long & Foster, West River
Hubert M. Evans, Jr., Maryland Real Property Appraisals, Baltimore
Donna J. Gerard, Coldwell Banker Residential Brokerage, Annapolis
Steven E. Ritchie, Coldwell Banker Residential Brokerage, Pasadena
Glenn Voelker, Jr., Coldwell Banker Residential Brokerage, Pasadena
Daphne L. Cawley, Prudential Carruthers, Severna Park
Bably Chopra, Prudential Carruthers, Severna Park
Christina A. Cox, Prudential Carruthers, Severna Park
Debby Furry, Prudential Carruthers, Eastport/Annapolis
Sharon E. Lowery, South River Properties, Edgewater
Dottie Faust, Weichert REALTORS, Potomac


ABR Designations

The Accredited Buyer Representative (ABR®) designation is the benchmark of excellence in buyer representation. The Real estate BUYER'S AGENT Council awards this coveted designation to real estate practitioners who meet the specified educational and practical experience criteria.

The current criteria are:

  • Completeing a comprehensive two-day REBAC course in buyer representation, and passing the written examination.
  • Demonstrating practical experience by completing and closing five real estate transactions in which the practitioner functioned as a buyer's representative.
  • Maintaining membership in good standing in the NATIONAL ASSOCIATION OF REALTORS®and in the Real Estate BUYER'S AGENT Council.

The Anne Arundel County Association of REALTORS®is proud to announce that three members recently earned this prestigious designation. They are:

Wanda Spikes of Coldwell Banker Residential Brokerage, Annapolis
Michael Gillett of Re/Max Exclusive, Hanover
Ray Yarashus of Re/Max Experts, Severna Park


SMAR Disaster Relief

As you no doubt have heard, Charles and Calvert counties suffered unbelievable losses resulting from a tornado that devastated Southern Maryland recently.

Two of our broker members were among the many businesses that lost their buildings to the storm. One member was trapped inside her collapsed office but was later removed from the site without injury, thank goodness. Four people lost their lives, dozens were injured, over 120 homes were completely destroyed and hundreds more were damaged.

The Southern Maryland Association of REALTORS®(SMAR) scrambled to figure out what our organization could do to best help our neighbors. We have determined where and how our members can focus their time and energy to most help our communities in need. We are all very thanksful to our neighbors from other parts of Maryland and Virginia for the assistance they have offered and delivered. The current emergency situation seems in hand. It is obvious, however, that the victims of this terrible tragedy will need ongoing help for a long time to come. Housing will be a huge problem. Those without insurance will need long-term assistance. As a result, SMAR has decided to set up a SMAR disaster relief fund and is asking for donations from within our membership and from our REALTOR®family.

We intend to donate funds to relief organizations that will distribute them directly to the Southern Maryland victims. The SMAR Board of Directors will make the final decision as to where and how the funds will be dispersed with the help of the officials coordinating the efforts in the two counties.

For now, we are asking our members and our friends to donate to the SMAR Disaster Relief Fund by making checks payable to SMAR Relief Fund, P.O. Box 400, Hughesville, MD 20637.

We feel that we have to do something to help those whose lives were so profoundly affected by this tragedy. If you have any questions, please contact Jan Clark, CEO, at 888-340-8727, or 301-870-2323. Any donation you can make, no matter how large or small, would be greatly appreciated by SMAR and, of course, by the victims of this terrible natural disaster.

Sincerely,

Rose M. Crowley, GRI, CRB
President
Southern Maryland Association of REALTORS®


GRI 200 Series to be held at AACAR

The GRI (Graduate REALTOR®Institute) 200 Series will be held at AACAR on October 1, 8, 15, 22 and 29.

The GRI designation is awarded to those members who successfully pass, within 5 years, Series 100, 200 and 300, totaling 90 hours. The series may be taken in any order.

Series 400, open only to GRI graduates, meets the educational licensing requirements for broker/associated broker. Please contact MAR at 410-841-6080 for more information on the 400 series.

Series 100 can be exempted by passing the "Challenge Exam", with an exam fee of $295.00. No credit will be given for licensing/continuing education if you take this exam.

For more information, or to receive a registration form for the 200 Series being held at AACAR, please call Carole Davis at 410-544-4554.


GRI Designation Awarded

AACAR is proud to announce that member Donna Webb Scott of Long & Foster in Baltimore has been awarded the GRI designation. Congratulations Donna!


Case #12-6: Misleading Advertising (Reaffirmed Case #19-8 May, 1988. Transferred to Article 12 November, 1994.)

REALTOR® A's business included real estate brokerage, property management, and home building. In one of his newspaper advertisements of his home building activities, in which he identified himself as a REALTOR®, there was prominently featured the words, "Buy Direct and Save." REALTOR® B sent a copy of the advertisement to the Board of REALTORS® as the basis of a complaint that REALTOR® A in his advertising was, through use of the quoted phrase, seeking to take unfair advantage of other REALTORS®.

At the hearing, it was brought out that REALTOR® A's properties had been listed with his real estate firm and processed through the MLS. He defended his advertising by asserting that it was no more than reasonable for him to seek the sale of houses in his subdivision through his own brokerage office to the greatest extent possible. He was not able to show the Hearing Panel any instances of reduced prices on direct sales even though several such sales had occurred.

It was the conclusion of the panel that REALTOR® A had violated Article 12. The panel's decision indicated that just because he engaged in home building he could not be exempted from the standards that apply to REALTORS® generally; and that the phrase "Buy Direct and Save" in his advertising was an attempt to convince prospective buyers that a lower price would be offered those purchasing direct rather than through cooperating brokers when, in fact, he had maintained the same prices and there was no saving by buying direct.


Get to Know the AACAR Board of Directors

Nicki Kaukonen, Treasurer
AACAR Treasurer, Nicki Kaukonen, of Coldwell Banker Residential Brokerage in Annapolis, resides in the community of Riverdale Forest in Severna Park with her husband of 32 years, Gary. They have one son, Erik. Nicki has been a member of AACAR since 1995.

Why did you enter the field of Real Estate?
I entered the Real estate Business by accident. My husband Gary and I signed up for real estate classes in an effort to gain some knowledge about investing the equity of our home to buy rental properties. We really enjoyed the classes, and I could see the potential for personal growth and security. I decided that this was the perfect time to change careers.

What is your service specialty?
As a manager in residential real estate, I enjoy training and helping my agents accomplish their business goals.

What are your indispensable tools and resources?
My indispensable tools are a positive attitude, my sales skills, and a big smile. My resources are the organizations that I belong to and the talented people whom I am surrounded by.

What are your favorite sites on the internet?
I love to travel so I'm always checking out Internet travel sites to see the latest and best travel deals they are offering. Give me sun, beaches, palm trees, golf and casinos.

How has the real estate industry changed since you started as a REALTOR®?
In the beginning there were a lot of small companies which have grown to become large corporate companies. Another change is the length of our sales agreements, and all of the addendums and disclosures that are required. Of course technology is in every aspect of our business now. Even with such major changes, the formula for being successful at real estate has never changed: prospect, focus on listings, learn negotiating skills and give good service.

What advice would you give to a new REALTOR®?
My advice for a new REALTOR® is to have fun, set goals, make a business plan to achieve those goals and always continue your education and training.

How can/has AACAR helped to grow and expand your business?
I have served on and chaired the Community Service Committee, the RPAC Committee and I've also served on the Board of Directors. I am the current Maryland State Chapter president, and past local chapter president for the Women's Council of REALTORS®. By being an active member of AACAR and WCR, I have had professional and personal growth. My knowledge of the business has broadened, my leadership skills have increased, and I have had the opportunity to network and learn from some of the top professionals within our industry.

If you had an extra hour every day, how would you spend it?
I would enjoy time with my family. I might even cook a little more than twice a month!

Do you have any personal mottos concerning the real estate business?
"Attitude and enthusiasm are my weapons of success". No matter what the situation, I try to be positive and make the best of things.


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